At Rihasha Technology (OPC) Private Limited, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our e-commerce website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via payment gateways)

b) Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and browsing behavior
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and services
  • Prevent fraudulent transactions
  • Comply with legal obligations
  • Send promotional offers (only if you opt-in)

3. Payment Security

We use secure third-party payment gateways to process transactions.
We do not store your complete debit/credit card details on our servers.

All transactions are encrypted using secure technology to protect your financial information.

4. Cookies and Tracking Technologies

Our website may use cookies to:

  • Enhance user experience
  • Remember your preferences
  • Analyze website traffic
  • Improve functionality

You can disable cookies through your browser settings; however, some features of the website may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information only with:

  • Courier and logistics partners (for order delivery)
  • Payment gateway providers
  • IT service providers supporting our website
  • Government or legal authorities if required by law

All third parties are required to maintain confidentiality and data security.

6. Data Protection and Security

We implement appropriate security measures to protect your personal information against:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Destruction

While we take reasonable precautions, no method of internet transmission is 100% secure.

7. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill your orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for marketing communications

To exercise these rights, please contact us.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.
Changes will be effective immediately upon posting on the website.

We encourage users to review this page periodically.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Rihasha Technology (OPC) Private Limited
Plot No. 105, H No. 10-3-5/A
Beside Shenoy Nursing Home
East Marredpally
Secunderabad – 500026